BULLY RANCH TO YOU

TERMS & CONDITIONS

To ensure that all of our puppies and equipment are clean and ready to use, before people start our puppy sessions we would ask people to do the following:


Hands: Wash your hands for at least 20 seconds & sanitise. 


Face: Cover your face in enclosed spaces.


Space: We would create a bigger space where we could ask people to sit 2 metres apart where possible. 


Cleaning: We would ask all people taking part in puppy therapy providing the sessions is indoor to take off shoes. We will also ask people to minimize the non essential items in to the sessions.  The cleaning products we would use are; antibacterial wipes; human & pet friendly cleaning spray.


Before & after every session we:

- Keep surfaces clear so that cleaning can be carried out before and after sessions.  

- Clean work areas and equipment before and after.

- Clean and disinfect objects and surfaces that are regularly touched.

- If equipment is shared cleaned them after use.


Do people need to bring a mask?

We would ask you to provide your own mask & wear ppe during the session. (But this isn’t compulsory).


Hand sanitizer? 

We would provide hand sanitizer during the session. 


How do the Bully Ranch To You staff stay safe?

The Bully Ranch to you staff will wear PPE, which will enable everyone’s safety. Plus we will also wash hands & sanitize. 



Privacy policy

We will treat all your personal information as confidential. We will keep it on a secure server and we will fully comply with all applicable UK data protection and consumer legislation. 


Complaints

We aim to provide the best possible service and care to you when delivering a puppy therapy session. In the event that you are unhappy with any service provided, you should contact The Bully Ranch to you team as soon as possible. 


Compliance With Laws

The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website. 


Our Rights

We reserve the right to; modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third part for any modification to or withdrawl of the website; and /or change the conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. 

It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to be bound by these terms and condition you may not use or access this website. 


Gift vouchers:

- Gift vouchers are valid for 6 months.

- One voucher is valid for up to 8 people.

- Vouchers are non-refundable.

- Non-transferable.

- May not be sold.

- No replacement for lost or stolen gift vouchers.


Identification system (track & trace)

Before holding a sessions we would send out a form for the people taking part in our session to will out their inform which is required. This would be in case some one was taken ill in the unfortunate event we would have to let people know. 


Are you insured?

We have got public liability insurance, plus our puppies are insured to provide the best care and piece of mind before booking a session with us. 


Can I take photos at the event?

Please feel free to take photos, please tag us in any social media uploads so we can see your experience as well as our followers. 


Can children take part in sessions?

Children are allowed to take part in our sessions but they have an age group from age 7 plus. 


What about the mess or dog waste?

The Bully Ranch to you staff will take away any rubbish we have created from the puppy session on the day. We use a company called The poo patrol reporting for doggy. All feces would be take away from the therapy session and dispose of by the poo patrol.


How to book an event?

Head over to our website and click on the book event icon.


Can I book multiple sessions?

In regards to booking multiple sessions we are happy to offer this service, but unfortunately we are not able to offer a discounted rate due to the travel, staff, plus legal requirements for the therapy session.


What is Bully Ranch to You? 

Bully Ranch to You is a new Puppy Therapy event service from The Bully Ranch, where we bring our purebred puppies to you: to your office, your corporate HQ, to your yoga class (we love Doga!) your Office Away Day, to your care home, community institution, even your birthday party.


The Bully Ranch is an exceptionally caring family-run breeder of pedigree, rare coloured, purebred pugs and bulldogs. We are passionate about our craft and since 2014 we have built a solid reputation as a breeder of some of the rarest and best quality pugs and bulldogs in the world. Our puppies are incredibly sought after across the world, but they are also incredibly cute – and the events are incredibly beneficial for both puppy and human!

Where do you run Puppy Therapy events? 

The Bully Ranch is based in Wickford, Essex and many of our puppy therapy events take place in Essex, London and surrounding areas. If you’d like to book a puppy therapy event somewhere further away, just get in touch and we’ll do our very best to make it work.

What happens at a Bully Ranch to You event? 

Our specially trained staff will bring a litter of the pups to your event location and set up a safe, controlled environment for the pups to play, cuddle with your event guests. We make sure the puppies have breaks as and when they need them and bring all the food and drink that they need. (Please do not bring food /drink to the event).

How old are the puppies? 

The puppies we bring to Puppy Therapy Events are at least 8 weeks old and will have received all their necessary vaccinations.

I’ve fallen in love with a Bully Ranch Puppy at an event. Can I take him/her home? 

All of our world class pups are seriously adorable. So we don’t blame you if cupid’s arrow strikes at one of our Puppy Therapy events. Sadly, many of our puppies will already have found their forever home, some may have even come from their forever on a day out to continue their socialisation which is vital for their development into happy, healthy dogs. But do talk to us about the puppies we have available now and in the future – we are always happy to help match one of our purebred pedigree puppies with a loving, caring forever home.

Can we move our event date if need be?

At the Bully Ranch to you we understand due to the current climate sometimes events or pre-organised session cant be met. We wouldn’t give a refund, but would happily change the date as long as provided enough notice.

Are the events good for the puppies too? 

They’re GREAT, which is one of the main reasons we’ve decided to create the service. Puppy Therapy is not only great for humans, it’s fantastic for the puppies. Hanging out with humans, being petted, cuddled and adored alongside their brothers and sisters is absolutely vital to their development into happy healthy dogs and can help prevent behavioral problems in later life.

Are you insured?  What about Health and Safety?

Bully Ranch to You has worked tirelessly to ensure we hold all the necessary licenses and insurances and we are meticulous in following all the correct health, hygiene and safety procedures and protocols required to ensure our puppy therapy events are the safe, secure and happy occasions that they should be.


All our staff are fully DBS checked and are fully trained and experienced in handling and caring for our dogs. Many have also additionally undertaken Mental Health & First Aid Training to ensure we are prepared for anything at one of our events.

How do you ensure the puppies are safe and well looked-after?

We are a small, exceptionally caring family-run breeder and we have extremely high standards. We view our puppies as part of our family and we love and care for them as such.


We only bring trained Bully Ranch puppy handlers to the events and we are meticulous about the care of our puppies, from ensuring that they are transported safely and appropriately to and from the event right down to making sure we have their favourite pup-approved snacks (please do not bring food to an event yourself) .


There will always be a Bully Ranch To You staff member at the event keeping a close eye on proceedings and on our puppies, who will get breaks if and when they need it. But we generally find our puppies love socialising at our Puppy Therapy events and really enjoy being cuddled, stroked and adored.

Do you do birthday parties? Can I book a puppy Therapy event for my child? 

Yes we can set up a Puppy Therapy Event at your child’s birthday party (minimum age: 7+) in line with our strict animal welfare and health and safety protocols. Get in touch to discuss your requirements.

How Do I Book a Puppy Therapy Event? 

Simple. Just fill in and submit the enquiry form below and we’ll be in touch to put your event in The Bully Ranch To You Diary! We look forward to hearing from you!

Due to covid-19 are you still available?

Our team have taken lots of different measures to ensure the safety of our customers, staff and puppies. As you can appreciate the current rules and regulations are changing all the time. We will regularly change this section to update when provided.